Last Updated: June 1, 2026

At Satutu (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, leave comments, or otherwise interact with our services.

Website: https://satutu.com

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, create an account, leave a comment, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Device and browser information
  • IP address
  • Website usage and analytics data
  • Information submitted through comments, contact forms, or customer support requests

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases, deliveries, and account-related matters
  • Improve our website, products, and services
  • Prevent fraud, abuse, and unauthorized transactions
  • Analyze website performance and user experience
  • Send promotional emails if you have chosen to receive them
  • Detect and prevent spam or malicious activity

You may unsubscribe from marketing emails at any time by following the unsubscribe link included in our emails.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images published on the site.

Payment Processing

We do not store your full payment card information.

Payments are processed through trusted third-party payment providers such as Stripe, PayPal, or other payment services that may be available at checkout. These providers process payment information according to their own privacy and security policies.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your shopping experience.

Cookies may be used to:

  • Remember user preferences
  • Maintain login sessions
  • Store shopping cart information
  • Improve website performance
  • Analyze website traffic
  • Support marketing and advertising activities

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When you log in, cookies may be used to save your login information and display preferences. Login cookies generally last for two days, while display preference cookies may last for up to one year. If you select “Remember Me,” your login may persist for up to two weeks.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Embedded Content from Other Websites

Pages or articles on this website may include embedded content such as videos, images, maps, social media posts, or articles.

Embedded content from third-party websites behaves in the same manner as if you had visited those websites directly. These websites may collect data about you, use cookies, employ additional tracking technologies, and monitor your interaction with the embedded content.

We are not responsible for the privacy practices of third-party websites.

Sharing of Information

We may share limited personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Analytics services
  • Email marketing platforms
  • Fraud prevention and security services

If you request a password reset, your IP address may be included in the reset email for security purposes.

We do not sell your personal information.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain website security

If you leave a comment, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically.

For users who register on our website (if applicable), we store the personal information provided in their user profiles. Registered users may view, edit, or delete their personal information at any time, except for their username. Website administrators may also access and edit this information when necessary.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your personal data
  • Object to certain processing activities
  • Withdraw marketing consent

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase personal data we hold about you, except where we are required to retain information for administrative, legal, tax, or security purposes.

To exercise any of these rights, please contact us.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Your information may also be processed by third-party service providers located in different countries when necessary to provide payment processing, shipping, website hosting, analytics, security, or customer support services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Website: www.satutu.com

Email: [email protected]